Withdrawing Funds from Your Axi Account

Withdrawing funds from your Axi account is designed to be straightforward, ensuring that traders can access their money efficiently and securely. Here’s a comprehensive guide on how to withdraw funds from your Axi trading account, regardless of whether you hold a Standard, Pro, or Elite account.

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1. Understanding Withdrawal Policies

Before initiating a withdrawal, it’s important to understand the policies that Axi has in place to ensure a smooth process:

• Withdrawal Methods: Axi supports various withdrawal methods, including bank wire transfers, credit/debit cards, and e-wallets like Neteller and Skrill.
• Withdrawal Timeframes: While Axi processes withdrawal requests promptly, the time it takes for funds to appear in your account can vary depending on the method used. E-wallets are usually instant, whereas bank wires may take several business days.
• Currency and Fees: Withdrawals are processed in the base currency of your account with no additional fees from Axi, although banks or e-wallet providers might charge a fee.

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2. Preparing to Withdraw

To ensure a successful withdrawal, follow these preparatory steps:

• Account Verification: Ensure your trading account is fully verified, a requirement that involves providing Axi with certain documents such as proof of identity and residence.
• Meeting Margin Requirements: Ensure you have sufficient free margin in your account to cover any open positions and avoid margin calls.
• Closing Open Positions: Consider closing any open positions if you plan to withdraw a significant portion of your funds, as this could impact your margin requirements.

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3. Initiating a Withdrawal

Once you’re ready to withdraw, you can initiate the process through the Axi Client Portal:

• Log In: Access the Axi Client Portal with your account credentials.
• Navigate to Withdrawals: Find the ‘Withdraw Funds’ option within the portal.
• Select Withdrawal Method: Choose the withdrawal method that you prefer and is available in your region.
• Enter Amount: Specify the amount you wish to withdraw.
• Complete Details: Fill out any required details related to your chosen withdrawal method, such as bank account information or e-wallet ID.
• Submit Request: Confirm all details are correct and submit your withdrawal request.

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4. After Submission

After submitting your withdrawal request:

• Confirmation: You will receive a confirmation email from Axi once your withdrawal request is processed.
• Monitoring Status: You can check the status of your withdrawal in the Client Portal.
• Receiving Funds: Once processed, the funds will be transferred to your chosen payment method within the specified timeframe.

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5. Troubleshooting

If you encounter any issues or delays:

• Support: Contact Axi’s customer support for assistance. Axi provides 24/5 customer service to address any queries or concerns.
• Check Email: Ensure that you check for any communications from Axi, as additional information may be required to process your withdrawal.

Axi strives to make the withdrawal process as seamless as possible. By understanding the withdrawal policies, preparing adequately, and following the steps outlined, you can efficiently manage and access your funds. Remember to utilize Axi’s customer support if you need guidance or encounter any issues during the process.