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July 9, 2018

Alert - phishing scam using ePayments name

Please be careful of the phishing scam against ePayments’ system.

The ePayments name and website design are being fraudulently used by criminals in a phishing scam.

epayménts .com and epayments-wallet .com both appear at the top of Google search results as sponsored advertising links.

Users clicking on these links will then be taken to an environment that looks very similar to the ePayments login page, where login details are subsequently captured and the security of accounts compromised.

ePayments is working closely with Google as well as number of other parties to shut down these websites and remove them from search results.

ePayments Official Website

To ensure the safety of the customers we ask that all customers:

  1. Go directly to ePayments using the genuine.
  2. Please make sure you locate the certificate of Electronic Payments Association in the address bar – this will ensure you are browsing on the right website.
  3. Read any link to ePayments carefully to ensure it is consistent with the genuine site.
  4. Hover your mouse over links without clicking to see if the address is truly from the Official Website.
  5. We highly recommend you enable 2-factor Authentication for your ePayments account to minimize the threat of account phishing or password theft.
  6. Consider changing your ePayments password to a new and strong one.
  7. Run anti-virus software updates frequently and do a full system scan.
  8. Keep a close eye on your statements for any unexpected or unexplained transactions.

If you believe you have been the victim of any phishing attempt, or you suspect you identified a phishing scam, please take the following steps:

  1. Send a screenshot of any illegitimate sites and/or search results to the support team.
  2. If you believe you may have used an illegitimate site then visit the Official Website and change your login credentials immediately and then inform ePayments of your concern by contacting the support team.
  3. Run anti-virus software updates frequently and do a full system scan.
  4. Keep a close eye on your statements for any unexpected or unexplained transactions.

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