Search Form
Type keywords to find answers.
Recent FAQs
Page Menu
December 17, 2017
What is PMC? What does it stand for?
PMC stands for Portfolio Management Cash. This is the dedicated account you have within the PAMM program, it is used to make transfers between your trading and PAMM accounts. You can have up to three PMCs. One in USD, one in EUR an...
December 16, 2017
How to withdraw funds from PAMM accounts? What are the rules?
To withdraw funds from your PAMM accounts, please follow the steps below. Open the PAMM Program for Investors page within MyFXTM. Go to the ‘My Investments’ section. Select the portfolio you wish to withdraw funds from and c...
December 16, 2017
What is the minimum deposit amount for FXTM PAMM accounts?
The minimum deposit amount is 100 USD/EUR/GBP. To deposit funds to your PAMM accounts: Go to the PAMM Program for Strategy Providers page within MyFXTM. Choose the strategy you wish to deposit funds into and click ‘Add funds’....
December 15, 2017
How can I withdraw funds from my Investment Account?
To withdraw funds from your FXTM Investment account, please follow the steps below. Go to the ‘Accounts Overview’ section in MyFXTM. Select the Investment Account you wish to withdraw funds from and click ‘Withdraw’. Fill out ...
December 5, 2017
I've withdrawn my funds from MT4 but hasn't arrived on my side yet. Why is that?
In case it is a Credit/Debit Card deposit/withdrawal and you haven’t received your funds in more than 5 business days, you should email FXTM's Back Office department requesting an ARN (acquiring reference number). Your credit/debit c...
December 4, 2017
My Withdrawal request from MT4 account declined/rejected. Why is that?
Your request was possibly declined because of one of the reasons below: Insufficient balance. No trading activity since last deposit. Incorrect details. Insufficient free margin to cover open positions. Payment method us...
December 4, 2017
Why was my deposit request to MT4 account declined/cancelled? What could be the problem?
Your request was possibly declined because of one of the reasons below: Card not active for online activity Payment declined by card issuer 3D security (Credit/Debit Card) Incorrect card details Invalid verification code...
December 4, 2017
How to do Internal Transfer between MT4 accounts? What are the conditions?
To make an internal transfer between MT4 accounts, follow the steps below. Go to the "Internal Transfers" page within the "My Money" section in MyFXTM. Select the account you wish to transfer funds from and to, the amount and cli...
December 4, 2017
Can I withdraw funds from MT4 when there are open positions?
Yes, provided that you have sufficient free margin on your account to cover the withdrawal and any extra fees that may occur. When withdrawing funds... If your e-wallet has already been verified, your withdrawal will be processed autom...
December 4, 2017
How can I withdraw funds from MT4 to China Union Pay?
If this is your first withdrawal, you should ensure that the withdrawal payment is made to the same bank account used to make your initial deposit. You will also need to provide the following via upload or email: Bank name Ban...
Fund Management Categories
-
Column
The World Financial Market is wide & deep. Here are some ideas that will open your mind more and make your everyday life better. "Knowledge is power" and it will always stay that way.
-
Important Notices
Here are some News that we deem highly important for investors. Hercules.Finance provides all kinds of information released by or regarding to our partnered companies. Stay up-to-date with Hercules.Finance!
-
Newsroom
Here, you can find all general News Release from our partnered companies. Some are even not available to public, but we Hercules.Finance will make them all available for you.