You need to login to XM's members area to change MT4 or MT5 accounts' password. After logging in, please click on "change password" Then you can change trading account password or read-only password If you login to an account wi...

With XM Zero account, you can trade currency pairs with " . " at the end. For example, "EURUSD." or "USDJPY.". Your platform maybe showing symbols which are available for trading with other account types. In this case, you can f...

XM offers 11 different account currencies for each account types. USD EUR GBP JPY CHF AUD HUF PLN RUB SGD ZAR If you deposit using different currency other than your account's base currency, XM will ...

You might have used different email address to open the additional accounts. It is preferable that you use the same personal information to open another account. In this case you can: Open another additional accounts as ther...

XM applies NBP(Negative Balance Protection) to all live accounts. If a live account's balance goes negative/minus, XM will cover the exceeded loss and fix the balance to zero. You are not at risk of losing funds more than you depos...

Even if a live account has zero balance, it will remain available as it is until the account holder requests it to be closed. There is no fees charged to the account with zero balance. Please be advised that your personal informati...

Yes, you can log in and access to your cTrader account from several different computers at the same time. You can even trade at the same time. You just need to make sure that You are using the correct login credentials The ...

To update your personal information, you simply need to send necessarily documents with details to support team. You my specify the changes and the document should include the proof of the changes. Please make sure you send the req...

You can have up to 8 live/real accounts with XM. For additional accounts, there is no need to submit documents again, you can open multiple accounts through XM members Area. If you are going to go through the account opening proces...

To validate your account, it is mandatory that you provide two types of documents. Identification Document Proof of Address The proof of address needs to be issued in last 6 months and confirm registered address. Once you c...