Not to cTrader trading platform itself, but your device can be infected by viruses that affect the operation on the platform.

In some cases, viruses have caused:

• Slow connection by restricting some cTrader communication packages
• Crashing cTrader trading platform by destroying some of its data files

Spotware(the developer of cTrader trading platform) does not have a solution for such problems.

In this case, you are recommended to use a windows repair tool that might be needed or even formatting the Computer.