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December 1, 2017

Question:Can I deposit when the current balance is negative/minus on MT4 account?

Answer:

FXTM Brand does not provide services to residents of the USA, Mauritius, Japan (日本), Alberta, British Columbia, Quebec,
Saskatchewan, Haiti, Suriname, The Democratic Republic of Korea, Puerto Rico, and The Occupied Area of Cyprus. Find out more
in the Regulations section of their FAQs.

Yes you can.

If you make a deposit while your balance is negative you will see that your current balance is no less than the amount you deposited.

The Company ensures that losses will never exceed the total available funds across the Clients’ FXTM trading portfolio (negative balance protection).

Why is the balance in my account different than what I deposited?

It is a frequently asked question by traders.

This is possibly due to additional charges made by your payment provider/bank.

If this is the case, you should contact your payment processor for further clarification as FXTM does not have access to third-party service systems.

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