In case of technical failure of the trading platform/Internet, if you wish to execute a position, then you may contact them on: 00357 25 207085 or 00357 25 207000.
You will need to provide your account number, name and the order number of the position you wish to execute.
Other solutions for this problem:
- Password reset can be done through Traders Trust’s client portal.
- Traders Trust also offers Mobile trading platforms and you can directly login and trader there there.
You may also want to make sure that you have set Stop Loss and Take Profit orders, so the positions will be closed at your desired market prices.