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October 2, 2017

Question:cTrader's price chart shows different price movement from the same symbol's chart of another cTrader. Why is that?

Answer:

In very rare cases, price charts of cTrader can show some false historical data. Such data could be stored in the cache, resulting to show false market price feeds in a historical bar.

It is only a small glitch on the trading platform’s side, and can be simply fixed by refreshing your charts.

To refresh a price chart, right click on the chart and click the refresh field. This will let cTrader clear the cache and re-download the historical data.

In case your trading platform is showing a false data, your orders cannot be executed at the showed prices. Your orders will always be executed at the price provided by your broker.

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