XM has its strict policy of not using Virtual Dealer plug-in in MT4 or MT5, and which is officially explained in its website.
Virtual Dealer plug-in is used for causing losses to specific accounts, so the broker, which is a market maker or hedging positions(B-book broker), can make money.
It is difficult to find out whether the broker is using this program or not, but we haven’t heard of any reviews or comments saying that XM uses the program.
XM is an international brokerage firm with several regulatory authorities, and that is another reason for traders to trust the broker for trading.
For more information or inquiries, please contact XM’s support team from theOfficial Website.