In order to recover trader’s password or investor’s password, please, perform the following actions:
- Log into your Back Office.
- In the left menu box choose “Password Changing”.
- In the appeared form in the “Password Type” field choose “Main password of the MT4 account” or “Investor’s password of the MT4 account”.
- Choose the number of the account for which you want to change the password in the “Account” field.
- Fill in the “New password” and “Confirm new password” fields.
- Click “Get a code” button. The code which you need to enter will be sent to your email or telephone number depending on the settings you have chosen.
- Enter the code and click the “Change” button.
Changing of the password is made automatically.