Question: How to deposit and withdraw funds on FXCM's accounts?
Notice
This FAQ has ended its release period. Please check FXCM's latest information and campaign on FXCM's company introduction page.
FXCM - What's now?
We are no longer promoting FXCM. The information regarding to FXCM on the website 'Hercules.Finance' maybe outdated. ref. FXCM
- Fund Deposit to FXCM with Credit or Debit Cards
- How to withdraw funds from FXCM with Credit or Debit Cards
- How deposit funds to FXCM via bank wire transfer
There are various methods to make a deposit and withdrawal of funds to/from FXCM’s trading accounts.
The available funding methods include bank wire transfer, credit/debit cards and online wallets (e-wallets).
In this article, we explain more details about the 2 most popular funding methods, bank wire transfer and credit/debit card.
Fund Deposit to FXCM with Credit or Debit Cards
To make a deposit to FXCM’s trading accounts, you only need to log in to FXCM Official Website, and follow in-screen instructions.
The minimum deposit amount is 50 of the account base currency.
The maximum deposit amount is 10,000 of the account base currency within one calendar month.
Within minutes of making a deposit, an email containing your transaction information will be sent to the email address as indicated on the online deposit form.
There is no cost involved to fund deposit via credit and debit card.
All credit or debit card transactions are automatically converted to the base currency of your FXCM trading account.
You may incur additional fees charged by your Debit/Credit card issuer for currency conversion.
Card payments that are not accepted
If your card transaction was declined, the transaction should be lifted from your account normally within a few business days.
Deposits received from an account in a different name and/or held by someone other than the trading account holder constitutes a third party deposit.
This also applies to corporate funds received for an individual account and similar scenarios.
Third Party deposits violate FXCM’s Anti-Money Laundering policies and as such FXCM cannot accept any payments via a third party.
Should third party funds be received, FXCM may ask for supporting documentation such as a Wire Confirmation and/or Bank statement in order to prove ownership.
FXCM can neither guarantee the receipt nor the return of such payments.
How to withdraw funds from FXCM with Credit or Debit Cards
To withdraw funds from your FXCM’s trading account, please send a request from the client portal.
Accounts funded via debit or credit card may be subjected to receiving withdrawals via the same debit or credit card.
Please note that the card used for funding will typically be the same card used to return fund to when a withdrawal is requested.
Please contact FXCM immediately if the card used to fund is closed or if a different card number is re-issued.
When requesting a withdrawal to a card, please consider if that card is closed or has been re-issued, if so, please choose an alternative method of withdrawal.
Returning funds to closed account can cause a significant delay in receiving funds, and FXCM cannot guarantee a time frame in which funds will be received if the refund is initiated to a closed account.
How deposit funds to FXCM via bank wire transfer
To make a fund deposit via bank wire transfer to FXCM, please log in to FXCM Official Website and see latest the bank wire instructions.
Domestic wires take anywhere from one to two business days to arrive.
International wires arrive in three to five business days.
Wire transfers will be deposited into your trading account generally within one business day after receipt at their bank.
FXCM may neither make nor receive any payment via a third party. FXCM can neither guarantee the receipt nor the return of such payments.
In case, the fund you send and the base currency of your account are different, the bank will automatically convert the deposit to the denomination of the account funds are sent to at an exchange rate specified by them, which will not necessarily be favorable.
