Verifying your account is one important thing to do, as if you don’t verify your accounts, you can not withdraw funds from your account.
You can only open an account, make a deposit and trade without verifying your account information.
What documents need to be uploaded?
There are 3 types of documents you will need to upload if necessary.
But only 2 kind of documents to verify your account.
1. Proof of ID (front and back)
Proof of ID would be:
- personal identification certificate
- driving license
You can also upload any other government issued document if it includes your name, date and place of birth, citizenship, and bearing your photograph and signature on the document.
2. Proof of Residence
Another thing you need to submit is the POA(Proof of Address).
Proof of your current residence would be:
- utility bill
- bank statement
- another government issued ID
These documents need to be issued in last 6 months, it can not be older than 6 months.
How to upload the documents?
There are several ways to upload the documents.
- Email to the support team
- Fax to FIH : 0030-210-374-2536
- Sending the hard copy to their office, which is Sis Nikis 15 Syntagma Square, 10557 Athènes, Greece
- Uploading Documents from the online trading platform.
Why I cannot upload documents?
When you are trying to upload documents from the online trading platform, but failing to upload the documents.
There could be several reasons as follows:
- The name of the document contains other than letters or digits
- The size of the file is more than 5 MB
- You have uploaded several files all together
CC copy for deposit
Making a deposit via credit/debit card is really useful for anyone, as there is no commissions and the funds will be reflected instantly.
If you have never made a deposit via credit/debit card before, you will need to submit the copy of your card.
You can upload the documents from the online trading platform, and when you upload please make sure that you hide the first 12 digits on the front side and the CVV number on the back side.
iForex only needs the last 4 digits, expiry date and card holder name.
Why you need to submit some documents?
It is mandatory for all traders of iForex to submit necessarily documents.
It is because iFoerx is regulated by some financial regulatory authorities and following the directives.
iForex is required to go through the KYC(know your customer) process, and the compliance department can access if you are an eligible client to trade Forex & CFDs with iForex.
If you don’t submit any documents, you are not allowed to withdraw profits at all.