FXTM Brand does not provide services to residents of the USA, Mauritius, Japan (日本), Alberta, British Columbia, Quebec,
Saskatchewan, Haiti, Suriname, The Democratic Republic of Korea, Puerto Rico, and The Occupied Area of Cyprus. Find out more
in the Regulations section of their FAQs.
There are 2 common errors of MT4 users:
Message: “no connection” means you’ve selected the wrong server.
Message: “invalid account” means you’ve entered the wrong ID/password.
In any cases, you can change the MT4 password by following the steps below.
- Go to the ‘Accounts Overview’ section from within MyFXTM.
- Click on the arrow next to the ‘Deposit’ button on the account you wish to change the password for and select ‘Change trading password’.
- Click ‘Next’ and enter the PIN sent via email or SMS to the relevant fields.
- Create your new password and click ‘Submit’.