There are 2 common errors of MT4 users:

Message: “no connection” means you’ve selected the wrong server.

Message: “invalid account” means you’ve entered the wrong ID/password.

In any cases, you can change the MT4 password by following the steps below.

1. Go to the ‘Accounts Overview’ section from within MyFXTM.
2. Click on the arrow next to the ‘Deposit’ button on the account you wish to change the password for and select ‘Change trading password’.
3. Click ‘Next’ and enter the PIN sent via email or SMS to the relevant fields.
4. Create your new password and click ‘Submit’.