It depends on the reason why your withdrawal request is held or rejected.

In some cases, the exchange/broker maybe:

• Restricting the withdrawal of Crypto-currencies due to technical/financial problem

If this is not the case and the exchange/broker is not willing to let the funds sent to you, you will need to contact the support team of the company.

If the exchange/broker is licensed or regulated to some authorities, you may also have an option to contact the Regulatory Authority directly about the problem.

In any cases, we appreciate if you could leave comments/information on the service here for other investors.