Question: I have withdrawn funds via card but it hasn't arrived on my card for over a week. Why is that?
Please note that clearing times for credit/debit card withdrawal will depend on your location: domestic credit/debit card withdrawals can be processed in one business day; international withdrawals will typically take 2 – 5 business days to clear back to your credit/debit card (estimate only).
Debit/credit card refunds can take between 3 – 20 business days from the date of processing to appear on your card statement.
You may also contact your card company to see the status of refund(of the payment).