There are some reasons the bonus amount provided by FBS gets cancelled.
The below is some examples.
1. You have withdrawn funds from the account
After you received the 100% bonus amount, you can still withdraw the originally deposited amount anytime but you need to meet the trading lot requirement to withdraw the bonus amount.
If you have withdrawn funds from the account where you have received the bonus, the bonus amount will be cancelled at the same time.
Fortunately, the 100% deposit bonus is available with multiple deposits until the bonus amount reaches 20,000 USD though, there are two options after the bonus.
1. Withdraw only the originally deposited funds
2. Meet the requirement and withdraw the deposited amount and the bonus amount together
2. The account balance went below the 30% of the bonus amount
After receiving the 100% deposit bonus, you need to make sure that you have more than 30% of the bonus amount in the account.
So if the bonus amount credited is 10,000 USD, and the real/live account balance goes below 3,000 USD, then the bonus amount will be cancelled.
Also if the account reaches Stop out level, it is most likely that the bonus amount will be cancelled due to this condition.
3. You have abused the bonus
This may not be the case for most of the traders though, if you are abusing the bonus and FBS finds out that, of course the broker will take the necessary action to your account.
In this case, you will get notified of the reasons after the cancellation of the bonus.
Please note that FBS has the right to cancel the bonus at anytime without notifying clients.
You couldn’t find the answer you are looking for? Contact FBS support team from the Official Website.