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September 8, 2017

Question:My Bitcoin account got hacked and stolen. What do I do now?

Answer:

If you haven’t secured your Bitcoin account, it is possible that your account gets hacked and your Bitcoin gets stolen by an anonymous hacker.

Unfortunately, once your Bitcoin is stolen, by mean transferred to another account, it is impossible to track your Bitcoin to the source unless the accounts are managed under some entity and it protects investors from such case.

Paxful makes sure that all participants to the exchange are verified and all transactions are secured, but they may not be able to do anything that happens outside of the Exchange.

Please make sure that you secure your Bitcoin account as much as possible to avoid any troubles.

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