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July 26, 2016

Question:My Credit/Debit card deposit is rejected/cancelled by FXPro. Why is that?

Answer:

There are a number of reasons for why your credit/debit card may have been declined.

You may have gone over your daily transaction limit or exceeded the card’s available credit/debit.

Alternatively, you may have entered an incorrect digit for the card number, expiry date or CVV code, please verify that these are correct.

Also make sure that your card is valid and has not expired.

Finally, check with your issuer to make sure that your card has been authorized for online transactions and that there are not any protections in place that are preventing us from charging it.

If your transaction is rejected by your card company, then you may contact your card company to find out the reason.

If you have successfully made a payment to FXPro but rejected afterwards, please contact FXPro with transaction statement and find out the reason.

FxPro Official Website

Third Party payments accepted by FXPro

FXPro accepts the following relation types for third-party transactions: relative by blood (i.e. parent, child), or marriage (i.e. husband, wife).

If you wish to fund your account via third-party transaction, please contact them so that they may provide you with the documentation needed to complete the transaction.

In this case, the third party can be your corporate too.

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