A Margin Call is triggered when the equity in your account is equal to the margin held against your open positions and your Margin Level is 50%.
This means that your positions are in danger of being liquidated at the Stop Out Level due to insufficient funds needed to hold them.
At Margin Call, XM team will attempt to contact you to inform you of the option to either deposit more funds into the account to increase your Margin Level or close out a portion of your open positions to preserve your account.
Although an attempt may be made to contact you of the Margin Call this may not always be the case, so it is best practice to continuously monitor your account and not to rely on a margin call notification.
Stop Out Level
This is the level at which XM will start liquidate your positions.
The Stop Out Level (or Liquidation Level as is also commonly known) is set at a Margin Level of 20%. This means your account equity is now at 20% of the margin held.