There are two levels where FXPro gives you a warning and where FXPro liquidates all existing open positions. In this way, FxPro provides traders with Negative Balance Protection to ensure that clients cannot lose more than their overall investment.
The margin level is calculated as follows:
Margin level (%) is calculated as follows: Equity / Margin * 100
The calculation above is the same for MT4 and MT5 too. (but the Margin Call % and Stop Out % are different in each trading platform)
Margin Call on cTrader “40%”
Once the margin level of your account drops below 40%, FXPro has the discretionary right to begin closing current open positions, starting from the one requiring the most margin.
Although it is a rare case for FXPro to already start closing positions in your trading account 40% of Margin Level though, the broker has the right to do so at anytime.
With this Margin Call, you will get a notification on the cTrader, but not an email or phone calls. It is just a notification before “liquidation”
Stop Out on cTrader “30%”
If the margin level of your account drops below 30%, all your open positions will be automatically closed at the current market price, according to FXPro’s Order Execution Policy.
The process will be made automatically by the trading server of FXPro, and this “Stop Out” will occur right at the moment when the “Margin Level” reaches to 30.00%.
Sometimes there will be negative balance in the trading account after “Stop Out” occurred though, FXPro applies NBP(Negative Balance Protection) so the broker will fix the balance to Zero for you immediately in such a case.
It is your responsibility to take care of your positions, and you cannot blame FXPro for losses caused by “Stop Out”.