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December 4, 2017

Question:What to do after making a transfer via WebMoney? What documents should I provide?

Answer:

FXTM Brand does not provide services to residents of the USA, Mauritius, Japan (日本), Alberta, British Columbia, Quebec,
Saskatchewan, Haiti, Suriname, The Democratic Republic of Korea, Puerto Rico, and The Occupied Area of Cyprus. Find out more
in the Regulations section of their FAQs.

If this is your first deposit, after completing the steps outlined, you will need to upload or email a screenshot of your WebMoney account showing the following.

  • WebMoney ID.
  • Full name (this should match the name used during registration).
  • Address.
  • WM Passport type (deposits can only be accepted from accounts with ‘Formal’ or higher WM Passport status).

If the amount you see in your MT4 account and the transferred amount are different, it is possibly due to additional charges made by your payment provider/bank.

If this is the case, you should contact your payment processor for further clarification as we do not have access to third-party service systems.

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