Question: Where can I view my account details and history?
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You can view full Account History, including online statements, balances and accounts once logged in.
If you move house or change your mobile number, please advise LCG by logging into your My LCG portal and updating your details under the ‘My Settings’ section.
It is important for them to have all of your most up to date contact information so that they may contact you regarding your account.
If you have forgotten your username or password, please call them on +44 (0) 20 7456 7020 and they will conduct a security check to confirm your identity before amending your account details. LCG is unable to send passwords via email for security reasons.
