Notice

This FAQ has ended its release period. Please check Trade360's latest information and campaign on Trade360's company introduction page.

Trade360 - What's now?

We are no longer promoting Trade360. The information regarding to Trade360 on the website 'Hercules.Finance' maybe outdated. ref. Trade360

Before making a withdrawal request you are required to provide the following:

  1. Valid ID: A clear copy of a valid driver’s licence, passport, or government issued ID.
  2. Proof of residence: A copy of a utility bill (e.g. phone bill, electricity bill, or bank statement) issued within the last 3 months, clearly stating your full name and home address.
  3. Proof of card ownership: A clear copy of the front and back of the credit or debit card used. You are advised to conceal most card information, only leaving your name and the last 4 digits clearly visible.

All documentation should be sent as attachments to the compliance team.

Any missing or unverified documentation or a deposit made via a card not issued under your name can affect your withdrawal request.
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