XM has different service conditions for certain countries.
It is due to the regulation the broker is under.
When you visit XM’s official website, it should directly take you to the website which your country residency is applicable to.
XM offers No Deposit Bonus, Deposit Bonus and the Loyalty program through ‘xmtrading’ website which is regulated by Seychelles Financial Services Authority. (in 2018)
For other regulations, you may not be able to join any promotions.
For more information, please contact XM’s support team and they will guide you what promotions you can join and other benefits you can receive from your jurisdiction.