"Frequently asked questions about MT4 Login Issues" answered by Formax Prime!
Are you having trouble logging into your MT4 accounts?
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Here are 4 questions many traders ask.
Many seem to have problems with logging into their accounts though, those many problems can be simply solved by Formax’s support team’s assistance.
1. I am having issues logging into my account, how can I login?
Firstly, make sure you have entered the correct MT4 ID and password and connected to the correct server FormaxPrime-Live.
If you continue to have issues please call or email to the support team.
2. Why can’t I login into my demo account?
If you are having problems logging into your demo account, please check that you have entered the correct login details and password. It is important that you are connected to the correct server FormaxPrime-Demo.
If you are still having problems please contact them by call or email to the support team.
3. How do I reset my password?
To reset your password please click on ‘Forgotten password’ on the login page of the client dashboard.
If you have difficulties with this please email to the support team.
4. How can I change my username name/my email address?
If you would like to change your email address, please email your request to support team
Please don’t forget to include your previous and current email addresses, your name, your MT4 ID and the nature of the query in your email.
