If you are looking for an Online FX Broker to invest with, you wouldn’t choose one with poor customer service.

Unfortunately, we have seen many FX brokers with terrible aftercare and customer service which don’t resolve issues or don’t reply properly to customers.

Some terrible Customer Supports:

  • don’t respond to traders’ inquiries in a timely manner
  • are not educated to provide support
  • reply to customers rudely with improper answer
  • don’t reply at all

But is it a rare case among hundreds of FX brokers? Well, it isn’t actually.

After communicating with over 100 Online FX brokers, Hercules Finance has found that it is even hard to find a broker with “Customer Support Desk” that doesn’t have any of the above cases.

Obviously, we cannot fully trust such brokers as we are even having trouble communicating normally.

But there are brokers with very excellent Customer Service.

FXPro with 10 years of service

If you have been trading Forex for a while, you must have heard of their brand name “FXPro”.

As one of the largest Online Forex Broker in Europe, FXPro has succeeded to acquire over 540,000 live trading accounts within 10 years.

FXPro’s customer support desk comes with 19 multi-language support staffs awaiting 24/5 non-stop.

Their sophisticated client support is one of the reasons that have grow their brand this huge. Solving problems, responding to requests, answering to questions and more helps are available right now by educated FXPro’s support staffs.

Are you looking for a trusted Online FX broker with great aftercare? You may want to check out the service of FXPro today!

FxPro Official Website

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