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October 30, 2021

HotForex reports spread issues caused by price providers

HotForex has reported an abnormal increased spread faced by HotForex's price providers.

HotForex - What's now?

HotForex has suspended that trading of Cryptocurrency pairs temporarily.

Do you live in South Africa? Then please go to HotForex ZA (South Africa) main introduction page.

Regarding Spread Issues on HotForex’s Platforms

HotForex (HF Markets) has informed that due to technical issues faced by HotForex’s price providers it has seen an abnormal increased spread for several hours.

According to the broker’s statement, HotForex has contacted its price providers as soon as this increase was noticed they worked in trying to address the problem.

A few hours later the issue was resolved which resulted in an even better overall spread throughout and you should see the effect of this now.

In HotForex’s statement, says

“Rest assured that HotForex works tirelessly to provide the most stable trading environment to all our clients and make continuous technological improvements to ensure such incidents do not occur.

Should you have faced any real impact due to this please contact us and we will investigate the matter.

We apologize for any inconvenience this may have caused.”

For more information about the issue or any other concerns, you may contact HotForex’s support team.

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