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February 5, 2016
Will 'Margin Call' by XM delivered via email or phone?
You do not receive the margin call message via email, but in the Mailbox in MT4/MT5 platforms. Margin call occurs when the margin level goes below 50% in XM account. You do not actually receive any notifications by this, but yo...
February 5, 2016
How to calculate margin levels on XM MT4/MT5 accounts?
The calculation of margin level is as below. Margin Level (Equity ÷ Used Margin) × 100% You can find out the real time margin levels in MT4 platform. In XM account, margin call is 50% and stop out level is 20%. Y...
February 4, 2016
How to calculate margin requirements for gold/silver on XM MT4/MT5?
You can calculate the required margin for gold and silver as below. Margin Requirements (Gold/Silver) lots × contract size × market price ÷ leverage Leverage is up to 1:1000. The contract size is Gold 100 oz Sil...
February 4, 2016
My XM MT4/MT5 doesn't show profit/loss amount for some trades. Why is that?
XM's MT4 terminal shows only 2 decimals. So if your profit/loss is too small (0.0001 - 0.0099), MT4 terminal doesn't show any numbers in the history tab. Even if you don't see the profit/loss in the terminal, these are always calcu...
February 4, 2016
Is scalping trade allowed in XM account?
XM do not restrict scalping trades. Although XM might set a limit to high leverage(1:1000), if a trader prefers scalping trade during news time(when important economic news is released). Other than that there is no restrictions on ...
February 4, 2016
Trailing stop order didn't work in XM MT4/MT5 account. Why is that?
If you have correctly set up a 'Trailing Stop' order and it wasn't triggered, the reason can be either two of the below. 1, The price didn't reach the first trailing stop line To trigger a trailing stop, the price needs to move mor...
February 4, 2016
Why the maximum trading size is bigger on XM's micro account?
Please be noted that the lot size for each account is different. Micro account 1 Lot = 1,000 units Standard account 1 lot = 100,000 units XM Zero account 1 lot = 100,000 units With micro accounts, maximum tr...
February 4, 2016
What is the minimum trading volume on XM MT4/MT5 trading platforms?
You can trade from 10 units with XM micro account. Micro account's 1 lot = 1,000 units, and the account's minimum trading size is 0.01 lot. Thus, micro accounts 0.01 lot is 10 units. You can even utilize high leverage up to 1:10...
February 4, 2016
What is the minimum/maximum trading volume on XM MT4/MT5 accounts?
The Maximum and Minimum trading size for each XM account type is as below. Minimum volume Maximum volume Micro 0.01 lot 100 lot Standard & XM Zero 0.01 lot 50 lot Please be noted that lot size for e...
February 4, 2016
I hedged positions, but my loss & margin keep changing on XM MT4/MT5. Why is that?
Margin requirements and (pending)loss for hedged positions can be increased due to market conditions. If spreads widen up, the required margin also increases, and for the spread widened, the loss will be added to your real-time accoun...
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