You do not receive the margin call message via email, but in the Mailbox in MT4/MT5 platforms. Margin call occurs when the margin level goes below 50% in XM account. You do not actually receive any notifications by this, but yo...

The calculation of margin level is as below. Margin Level (Equity ÷ Used Margin) × 100% You can find out the real time margin levels in MT4 platform. In XM account, margin call is 50% and stop out level is 20%. Y...

You can calculate the required margin for gold and silver as below. Margin Requirements (Gold/Silver) lots × contract size × market price ÷ leverage Leverage is up to 1:1000. The contract size is Gold 100 oz Sil...

XM's MT4 terminal shows only 2 decimals. So if your profit/loss is too small (0.0001 - 0.0099), MT4 terminal doesn't show any numbers in the history tab. Even if you don't see the profit/loss in the terminal, these are always calcu...

XM do not restrict scalping trades. Although XM might set a limit to high leverage(1:1000), if a trader prefers scalping trade during news time(when important economic news is released). Other than that there is no restrictions on ...

If you have correctly set up a 'Trailing Stop' order and it wasn't triggered, the reason can be either two of the below. 1, The price didn't reach the first trailing stop line To trigger a trailing stop, the price needs to move mor...

Please be noted that the lot size for each account is different.  Micro account 1 Lot = 1,000 units  Standard account 1 lot = 100,000 units  XM Zero account 1 lot = 100,000 units With micro accounts, maximum tr...

You can trade from 10 units with XM micro account. Micro account's 1 lot = 1,000 units, and the account's minimum trading size is 0.01 lot. Thus, micro accounts 0.01 lot is 10 units. You can even utilize high leverage up to 1:10...

The Maximum and Minimum trading size for each XM account type is as below. Minimum volume Maximum volume Micro 0.01 lot 100 lot Standard & XM Zero 0.01 lot 50 lot Please be noted that lot size for e...

Margin requirements and (pending)loss for hedged positions can be increased due to market conditions. If spreads widen up, the required margin also increases, and for the spread widened, the loss will be added to your real-time accoun...