FAQs

Type keywords to find answers.

FAQs and a list of Categories

You can also browse the categories below to find what you are looking for.

Recent FAQs

What's the VPS condition of AMarkets?

AMarkets offers a VPS (Virtual Private Server)Don't worry about your computer failure or network status anymore, and monitor the market conditions 24 hours a day, 7 days a week.Using VPS virtual server, users can realize 24/7 au...

Why can't I withdraw funds to Maestro/Mastercard from Deriv?

Mastercard and Maestro card withdrawals are only available for UK clients.If you are not from the UK, please withdraw using an e-wallet or cryptocurrency instead.Deriv Trading Guide - Deposit and Withdrawal Methods and Conditions...

How can I withdraw Deriv deposit bonus as my profit?

You may withdraw the free bonus amount once you have exceeded an account turnover of 25 times the bonus amount value.The withdrawal of the deposit bonus can be processed by following the standard fund withdrawal procedure.Deriv T...

Why my card deposit to Deriv gets declined?

If your credit card deposit keeps getting declined, this usually happens to clients who are depositing with Deriv for the first time using your credit card.In this case, please ask your bank to authorise transactions with 'Deriv'. ...

How to rise/lift Deriv's withdrawal limits?

Deriv has a fund withdrawal limit if you haven't completed the verification with your ID and a proof of address document.To lift your withdrawal limits, you can do so by verifying your identity and address.For more information a...

Deriv's withdrawal verification link expired. What should I do?

This problem might be a result of clicking on the "Withdraw" button multiple times.Please try to withdraw once again, and then click on the latest verification link sent to your email.Deriv Trading Guide - Deposit and Withdrawa...

What's the minimum deposit and withdrawal amount on Deriv?

From and to Deriv's trading accounts, you can make a deposit and withdrawal of funds from only 5 USD by using an e-wallet option.For other payment methods, the minimum and withdrawal limitations are different.For more information...

How long does it take to process deposits and withdrawals on Deriv?

Deriv processes deposits and withdrawals within 1 business day, unless stated otherwise in Deriv's client cabinet.For example, when you make a deposit by using your debit and credit card, or via an e-wallet account, the deposit is no...

Which deposit and withdrawal methods does Deriv support?

Available payment methods on DerivDeriv accepts various deposit methods including bank transfer, credit and debit card, online wallet, and also Cryptocurrencies.Here is the list of available fund deposit and withdrawal methods fo...

On Deriv, what are available for trading on weekends?

With Deriv, you can trade Synthetic indices 24 hours a day and 7 days a week.Synthetic indices are unique indices that mimic real-world market volatility and liquidity risks which are often seen in other financial markets.They ar...