The client support and financial services operate Monday to Friday, from 9 a.m. till 6 p.m. (GMT+2).
Technical support service and trading operations group work 24 hours from 00:00, Monday, to 23:59, Friday (time of the server, see. p. 4.17).
The most convenient way to contact the company’s experts is LIVE CHAT whose button is located in the right upper corner of the Client Profile.
You need to choose the chat called “Support service” and ask your question there.
You can also contact them by email, phone or Skype.
Financial Market Hours on MT4 and MT5
Quotes are issued in accordance with the schedule of quotes as follows: 24 hours starting from 00:00:01 (according to the time of the terminal, see p.4.16), Monday, until 23.59.59, Friday, with a gap from 00.00.00, Saturday, to 23:59:59, Sunday.
Oil, shares, and stock indexes are quoted during sessions.
The schedule of sessions depends on the stock exchange where a given instrument is traded.
Also, you can select any trading instrument in the “Trading” section of the Client Profile and check the daily schedule of quotes for this instrument.