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November 7, 2017
How can I get my partnership/IB Certificate?
FXPrimus's partners are awarded certificates according their level of cooperation with FXPRIMUS. This is a certified personalised document, officiating your partnership with the company that many of the IBs are proud to own. The ce...
November 7, 2017
Can FXPrimus sponsor my events?
FXPRIMUS is pleased to provide support to its partners for any relevant events that they plan to host. Please provide a plan to your relationship manager giving full details of the event that you propose to host along with what level...
November 7, 2017
Can I transfer to another Master PAMM?
Yes, clients can change Masters if they wish. In order to do so, they will need to leave the first Master so that they can invest with the new Master.
November 7, 2017
How to become a Master (Trader) of FXPrimus's PAMM Copy trading system?
What do I need to do to become a Master of PAMM accounts?
November 7, 2017
Where will my PAMM account be registered? Under CySEC or VFSC?
PAMM Investment Accounts will be created under a separate entity of FXPRIMUS, registered under Primus Markets INTL Ltd. Clients will need to register directly under the Primus Markets Ltd website. FXPRIMUS Official Website Fx Pr...
November 7, 2017
What time and on which days swaps are being charged or credited?
Swaps are being charged/credited at rollover. For all instruments, swaps are being applied to the accounts once on Mondays, Tuesdays, Thursdays and Fridays and 3 times on Wednesday except for AUS200, STOXX500, HK40, JP225, DE30, ESP35...
November 6, 2017
Card deposit is incomplete as it says ‘Please wait while we process your payment’. Why is that?
When you process a credit card transaction and once you entered the card information the screen says ‘Please wait while we process your payment’ and it remained like that for a very long time. It may be because some browsers tend to f...
November 6, 2017
My funding status says ‘Pending’. What does this mean?
If it is a real-time transfer, Pending means that the transaction did not go through. You will need to make another attempt. If it is a credit card transaction, Pending transactions may take up to 24 hours to be confirmed.
November 6, 2017
How much is the cost of fund deposit to FXPrimus MT4 FX trading accounts?
Any costs or commissions for fund deposit and withdrawals with FXPrimus?
November 6, 2017
How long it takes to transfer money with Bitpay?
What's the processing time of Bitpay for FXPrimus trading accounts?
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools