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FXTM

December 16, 2017

Why I can't withdraw funds from FXTM Investment accounts?

You can make a withdrawal via internal transfer or an external transfer (credit cards, e-wallets, bank transfer). Please note that when investors are actively following your strategy, your withdrawal requests will only be processed on...

FXTM

December 16, 2017

How to become a Strategy Manager of FXTM Invest?

To become a Strategy Manager of FXTM Invest program, please follow the steps below. Go to the ‘Open Live Account’ page in MyFXTM. In ‘Account Type’ select ‘FXTM ECN Zero’ or ‘FXTM ECN’ and proceed with selecting your account deta...

FXTM

December 16, 2017

Why was my account automatically set to ‘Safety Mode’?

Your account applies "Safety Mode" because your chosen Strategy Manager has a higher risk profile than you, so you can only invest in that strategy on Safety Mode. Sometimes, you cannot follow a specific Strategy Manager, because your...

FXTM

December 15, 2017

How can I pause FXTM Invest account and resume them later on?

Go to the ‘My Investment Accounts’ section in MyFXTM and select the ‘Pause’ option next to ‘Account Status’. All your investments on that account will then be paused. To resume your investments, go to ‘Account Status’ and select ‘Resu...

FXTM

December 15, 2017

How can I become an Investor/Strategy Manager of FXTM Invest?

To become an investor of FXTM Invest You can become an Investor by selecting a Strategy Manager here and clicking ‘Invest.’ Alternatively, you can create an Investment Account in MyFXTM. You will then need to take a suitability tes...

FXTM

December 15, 2017

How can I close my FXTM investment account?

After requesting to withdraw all your funds, choose the ‘I’d like to withdraw all funds and close the account’ option and click ‘Submit’. To see the list of closed accounts, follow the steps below. Go to the Account Overview page...

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