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November 21, 2018

ePayments adds extra security due to suspicious SMS verification activity

All ePayments customers are encouraged to follow due diligence.

You may activate two-factor authentication for additional security measure.

ePayments have notified users about some suspicious activity through SMS verification and are taking additional security measures to protect users of the online wallet service.

All users of ePayments are encouraged to take necessarily actions to protect funds and enable two-factor authentication.

No damages have been announced, but there maybe delays in some processes.

ePayments Official Website

Here is an official notification from ePayments.

We’ve noticed some suspicious activity with SMS verification on a small number of ePayments accounts. Our support teams are already taking the necessary steps to ensure the customers in question are protected and that the issue is fixed. While we continue to investigate the source of this activity we are adding extra security to our processes. Password restore requests that we deem suspicious will result in a request for more information from the customer to verify authenticity. This may cause delays to the process; however it’s critical to ensure the safety of all our customers. Customers are also encouraged to follow due diligence with their account and to enable two-factor authentication for maximum security. To enable two-factor authentication, please log in to your ePayments account and enable this feature in the ‘settings’ area. ePayments is continually monitoring its platform. Should any further developments arise, customers will be notified right away.

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