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October 4, 2017
Can a slow internet connection impact my trading results?
Yes, in case your cTrader trading platform is connected to slow internet connection with higher latency, it can cause: Slippage Re-Quotes Order Rejection Delay in price charts etc... It can directly affect your tradin...
October 4, 2017
What can I do to improve connection speed for specific price chart on cTrader trading platform?
cTrader trading platform is a RAM consuming software. It requires certain data connection speed in order to run it accurately. To improve the execution speed on the platform and the price feeds on certain charts, you can do the follow...
October 4, 2017
My price chart gets updated in every few seconds. Why there is a delay on new market prices?
In this case, it is possible that your internet connection is unstable. cTrader trading platform needs to send and receive data every moment in order to run accurately. If there is a moment where the platform doesn't get any data d...
October 4, 2017
Who are the Liquidity Providers(Market Maker) on cTrader trading platform?
It depends on your broker. As cTrader trading platform is solely a platform to connect traders and financial markets, the platform itself doesn't provide any liquidity or price feeds. But the market liquidity comes from your broker...
October 4, 2017
I see different market prices on different cTrader trading platforms. Is this a time lag?
cTrader is only a trading platform that let traders to invest in financial markets with many useful tools. Market price(price feeds) come from its connected Online Brokers or Liquidity Providers. In case different liquidity provide...
October 3, 2017
Are "Bad Tick" or "Stop Hunting" legal? Why it happens often?
An accidental "Bad Tick" shouldn't be a problem as long as your broker or a Liquidity Provider correct the false numbers later on and restore positions executed by the event. The problem would be when the "Bad Tick" is caused intentio...
October 3, 2017
What is the reason behind of "Bad Tick" or "Stop Hunting"?
There are mainly 2 reasons that cause a "Bad Tick". 1. Accidental "Bad Tick" It is possible that your broker or one of the liquidity providers accidentally send false price feed. In this case, the "Bad Tick" will be considered as a ...
October 3, 2017
Why a "Bad Tick"(Stop Hunting) happens in financial markets first of all?
A "Bad Tick" is the event when a market price jumps to another level of market range(to an extreme point) and comes back to the normal price immediately. There are mainly 2 reasons which cause such an event. 1. Price Feed Error ...
October 3, 2017
After a "Bad Tick"(stop hunting), what happens to my positions closed unreasonably? Will they be corrected?
A "Bad Tick" or so called "Stop Hunting" are normally considered as an error in price feeds. In many cases, brokerage firms do correct the numbers and restore all executed positions/pending orders due to this event. Although some b...
October 3, 2017
A price on cTrader's chart jumped to an extreme price for a moment and came back to the normal price. What just happened?
Sometimes, it happens that a market price jumps to a completely another level of price range and comes back to the normal level in a moment. In many cases, it is impossible to react within that moment. Thus it can cause many pending o...
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