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Recent FAQs
December 30, 2017
How can I place a pending order in NetTradeX?
There are several ways to set a pending order: Select "Trade" from the main menu and click on "Set order". Right-click on the line of the financial instrument in the "Market watch" window and choose "Set order" option from the co...
December 21, 2017
How to place Stop Loss & Take Profit orders on MT4 platform?
In the order window you can manually choose stop loss and/or take profit levels. If you want to use the current price you can click the Copy As buttons to fill out these fields. You can then change the prices to the stop loss and take...
December 21, 2017
How to use One-Click Trading Feature on MT4 trading platform?
"Opening/Modifying positions and One Click Trading." This article explains you how to get started on MT4 trading platforms.
December 11, 2017
How can I place/change a Stop Loss/Take Profit order?
Standard Account: You can set your Stop Loss/Take Profit in the new order window. ECN Account: You can set the Stop Loss/Take Profit after placing a new order by double clicking on the order or with a right click. Amend it by selectin...
December 6, 2017
The expert advisor(EA) installed on MT4 won’t trade. What should I do?
Ensure that the EA is permitted to trade on your platform: Go to the "Tools" tab, select "Options" then "Expert Advisors" and check if the "Allow Automated Trading" feature is switched on. If the EA has been successfully activated ...
December 5, 2017
What is the difference between Stop Levels and Stop Out Levels on MT4?
Stop out level is where all positions will be liquidated(closed) due to low margin % of your account. FXTM sets the Margin call to 80% and Stop Out level to 50% for all account types. Limit/Stop level is the minimum parameter where...
December 5, 2017
Does FXTM offer Islamic Swap-free accounts? What are the fees and conditions?
There is a swap-free option on all account types, except ECN MT5 and does not apply on exotic currencies. You can select the swap-free option when you open your trading account or enable it with the steps below: Go to the ‘Accoun...
December 5, 2017
Are scalping and hedging trade allowed on MT4 platforms?
Yes, hedging trade is available for all account types, and Scalping is available on ECN accounts. The ECN account type's trading condition is as follows: Trading Platform MetaTrader 4 (MT4) Tradable Instruments CFDs, Com...
November 29, 2017
I got charged for an extreme amount of Swap than usual. Why is that?
On Wednesdays, the charge that applies is triple the regular swap. This is made in order to take the weekend into account. The Swap charge occurs at 00:00 server time(there maybe a few minutes of delays), thus you can avoid to get cha...
November 29, 2017
Why wasn’t my Take Profit not triggered, while the chart reached the price I had set?
Please note that Sell positions are closed with the Ask (Buy) price. The price the chart is showing is the Bid (Sell) price, which is lower than the Ask price. You need to add the spread to the price that you see in the chart in orde...
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