Withdrawal requests take up to 1 business day to process, providing they have all necessary information.

The estimated amount of time to receive your payment will vary depending on your payment provider.

The typical time frame per payment method can be seen in the table below:

Payment Provider Estimated time to receive funds
China Union Pay 1-2 Working days
Credit / Debit card Up to 8 working days
Neteller 1-2 Working days
PayPal 1-2 Working days
Skrill Limited UK 1-2 Working days
WebMoney 1-2 Working days
Wire Transfer Up to 8 working days

eToro Official Website

In case you like to cancel your withdrawal request

To cancel your withdrawal request, please follow the steps below:

  1. Enter your trading account and click on the “Withdraw Funds” tab
  2. A pop-up message will appear. Use the “click here” link to view your withdrawal history
  3. Click on the “Reverse” button
  4. Confirm that you wish to cancel the request
  5. All funds, including withdrawal fees, will be immediately returned to your account balance

Please note that if your transaction status is “In Process” you will be unable to cancel via the platform.

In this case, please contact eToro and they will be happy to assist you.

You have requested a fund withdrawal but haven’t received it yet?

  1. Click on the portfolio tab, then on the history tab, to see via which payment method your funds were sent. Alternatively you can check the email you received in relation to the processing of your withdrawal, which will specify the payment method to which the funds were sent and the date processed.
  2. Take into consideration that from the time we process your withdrawal, it can take up to 8 business days for the funds to appear in your account statement.
  3. If everything above was checked and you still cannot find the funds, please contact eToro support team. They will request you provide them with a payment method statement showing the incoming and outgoing transactions, from the time the withdrawal was processed, until the time you contacted them. Please make sure they can see your name, the transaction dates and the payment method details.


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