To validate your account, it is mandatory that you provide two types of documents.
- Identification Document
- Proof of Address
The proof of address needs to be issued in last 6 months and confirm registered address.
Once you can confirm your address with a POA, you shouldn’t be having trouble withdrawing funds even if you travel around.
In this case, contact XM’s support team to discuss how to proceed. Their support team is available for 24/5 through livechat window.