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February 8, 2016
What is the trading condition of XM Zero account (MT4/MT5)?
XM Zero account is offered with different trading conditions and instruments as follows. Base Currencies EUR, USD, JPY Lot Size 100,000 units Maximum Leverage 1:500 Minimum Spread From 0.1 pip Average Sprea...
February 8, 2016
How to trade commodities and Indices on XM Zero account?
XM Zero account does not offer Commodities, Indices and Energies. You need open either Micro account or Standard Account to trade above instruments. Open an additional account With XM Zero account, you can trade 56 Forex currenc...
February 8, 2016
I can not trade in XM Zero account on MT4/MT5. All symbols are grayed out.
With XM Zero account, you can trade currency pairs with " . " at the end. For example, "EURUSD." or "USDJPY.". Your platform maybe showing symbols which are available for trading with other account types. In this case, you can f...
February 8, 2016
Why my points on XM Zero account aren't accumulated for XM Royalty Program?
No, unfortunately XM Zero account is not applicable for the XM Royalty Program. XM Zero account is also not applicable for multiple promotions. You can benefit from tighter spreads with XM Zero account, but not bonus promotions. *...
February 8, 2016
My funds have disappeared after I transferred internally to another account. Why is that?
In this case, you might have received bonuses in the original account and the receiving account (of the transferred fund) is not applicable to the bonus promotion. When you internally transfer funds, the bonus amount will be transferr...
February 8, 2016
Can I internally transfer XM's bonus amount to another account?
Yes, you can. To be precise, you can not transfer the bonus amount, but the bonus amount will be transferred according to the amount you transfer to another. e.g. In account A, deposit $200 and receive $100 bonus. The accou...
February 8, 2016
What happens if I transfer funds from a XM account with bonus?
For many cases, you can transfer funds between accounts with bonus. In this case, the bonus amount will be reflected in to the receiving account according to the % of the transferred amount. Example of Bonus Transfers In account...
February 8, 2016
Which financial instruments(symbols) are available on XM Zero account?
On XM Zero account, you can trade 56 Forex currency pairs and precious metals(gold and silver). You can not trade commodities, stock CFDs and energies with XM Zero account. Commodities, Stock CFDs and Energies are available for tra...
February 8, 2016
What trading platforms are available for XM Zero account?
XM offers 2 trading platforms which are MT4 and MT5. Both MT4 and MT5 are usable by several devices. Windows Desktop MAC PC Android iPhone/iPad Web Trader You can use the same platforms for all types of accounts....
February 8, 2016
How can I receive the deposit bonus on XM Zero account?
No, unfortunately XM Zero account is not applicable for deposit bonuses. Most of the bonuses provided by XM is for Micro and Standard account, but not for XM Zero account. You can benefit from tighter spread by using XM Zero accoun...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools