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XM

February 3, 2016

Could slippage happen on XM MT4 and MT5 platforms?

Slippage is a common thing to happen for every broker with any foreign exchange markets. Slippage happens especially when: Trading on news time(when important economic news is released) Trading large volume like 10 lots or mor...

XM

February 3, 2016

My XM account balance is minus/negative, what happens now?

XM applies NBP(Negative Balance Protection) to all live accounts. If a live account's balance goes negative/minus, XM will cover the exceeded loss and fix the balance to zero. You are not at risk of losing funds more than you depos...

XM

February 3, 2016

What happens if my XM account balance is Zero?

Even if a live account has zero balance, it will remain available as it is until the account holder requests it to be closed. There is no fees charged to the account with zero balance. Please be advised that your personal informati...

XM

February 3, 2016

I can't login to my MT4/MT5 accounts. How can I trade now?

XM offers several types of trading platforms though, ultimately you can trade via phone through the dealing desk in XM. You just need to make a call to the number below and XM support staff will execute orders for you.  Dealing...

XM

February 3, 2016

Can I trade by making a call via telephone to XM?

Yes, XM has a dealing desk for traders to place orders and execute positions. You may reach out to the following number.  Dealing Desk Number +357 25029910  Required Information Login Credentials of your account *...

XM

February 3, 2016

What is the maximum trading volume I can trade with XM?

XM has limitations on trading volume for each account. Please refer the table below. Account Types Limits per trade Limits per account Micro 100 standard lots 200 positions Standard 50 standard lots 200 position...

XM

February 3, 2016

How to calculate the swap charges/points on XM MT4 and MT5?

How to calculate the swap points of XM? The amount of Swap Charge can be calculated with the following formula: Swap charge = Number of lots × Swap rate(long or short) × Point size The "Number of lots" is the trading volume of y...

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