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Recent FAQs
What's the withdrawal condition of Investizo's investment account?
Conditions for withdrawing funds from an investment account When withdrawing funds from an investment account, a rollover (manager's commission for a positive result) will be initiated automatically. Please note that in the funds ...
How to change leverage, password and transfer funds between Investizo's accounts?
In the Client Area, the Client can: make internal transfers between trading accounts, change the leverage parameters, change the trader's and investor's password. To transfer funds from one account to another within the client profile...
How to check trading history on Capital.com MT4?
Transaction confirmation is a financial report that specifies the details of the transaction completed in your account. Capital.com will publish this report after each transaction. You can use it to track account performance, ver...
Why can't I withdraw funds to Maestro/Mastercard from Deriv?
Mastercard and Maestro card withdrawals are only available for UK clients. If you are not from the UK, please withdraw using an e-wallet or cryptocurrency instead. Deriv Trading Guide - Deposit and Withdrawal Methods and Conditions...
Why my card deposit to Deriv gets declined?
If your credit card deposit keeps getting declined, this usually happens to clients who are depositing with Deriv for the first time using your credit card. In this case, please ask your bank to authorise transactions with 'Deriv'. ...
How to rise/lift Deriv's withdrawal limits?
Deriv has a fund withdrawal limit if you haven't completed the verification with your ID and a proof of address document. To lift your withdrawal limits, you can do so by verifying your identity and address. For more information a...
Deriv's withdrawal verification link expired. What should I do?
This problem might be a result of clicking on the "Withdraw" button multiple times. Please try to withdraw once again, and then click on the latest verification link sent to your email. Deriv Trading Guide - Deposit and Withdrawa...
What's the minimum deposit and withdrawal amount on Deriv?
From and to Deriv's trading accounts, you can make a deposit and withdrawal of funds from only 5 USD by using an e-wallet option. For other payment methods, the minimum and withdrawal limitations are different. For more information...
How long does it take to process deposits and withdrawals on Deriv?
Deriv processes deposits and withdrawals within 1 business day, unless stated otherwise in Deriv's client cabinet. For example, when you make a deposit by using your debit and credit card, or via an e-wallet account, the deposit is no...
Which deposit and withdrawal methods does Deriv support?
Available payment methods on Deriv Deriv accepts various deposit methods including bank transfer, credit and debit card, online wallet, and also Cryptocurrencies. Here is the list of available fund deposit and withdrawal methods fo...