It depends on the reason why your withdrawal request is held or rejected. In some cases, the exchange/broker maybe: Restricting the withdrawal of Crypto-currencies due to technical/financial problem If this is not the case and...

Crypto-currency market is still a very new financial market, and in many countries, there are still no regulations or licenses for Crypto-currencies yet. (2018 January) If you follow the News, you may hear about more developments on l...

If you are banned from chat, please wait for ban timeout. C-CEX do not welcome harmful activity in their chat. Their goal is to have chat useful and manner for the traders. C-CEX do not allow flood, foul language, advertising, refe...

C-CEX have history for last 6 months. Older data is consolidated (archived) to save log space. To view archived records open your History page and switch to "Archive" tab.

You need to keep your account secure. And of course make sure you are using 2FA. If you see trading in your history which were not made by you - please, understand - it's impossible to do them without knowing your login and password. ...

It must be you left your e-mail on some public website like forum, chat etc. Make sure You have strong password and 2FA activated. If so - You have nothing to worry about. This is not a case to create ticket. C-CEX automatically...

You need to check your address before creating withdrawal. You always have a second chance to check it when you receive confirmation e-mail with links to confirm or cancel your withdrawal. Once it is confirmed - it goes to blockch...

In case you did your deposit with Payeer system and your transaction processed fine but you can't see it in your deposit history here - please, create ticket and provide all transaction details. C-CEX will do the best to find it and ...

XM offers only margin trading service on Cryptocurrencies, which are offered in a form of CFD(Contract for Difference). With XM, you can invest in margin trading of these Cryptocurrencies in order to make profits by the difference of ...

Bitcoin, Ethereum, Ripple, Litecoin and Dash are now available as assets and can be traded with CFDs against standard(centralized) currencies using MT4 and MT5(and many other trading platforms). Traders do not need to own or purchase ...