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December 4, 2017
How to deposit via Bank Wire Transfer? What documents needed for this funding method?
After completing the steps outlined, you will be given details on how to proceed with an online payment or transfer from your bank account to FXTM’s bank account. Once the transaction is complete, you will have to upload or email the ...
December 1, 2017
What to do after deposit via via Credit/Debit Card? Should I really provide a copy of my card?
After completing the steps of card deposit, you will be redirected to your bank’s page where you will be asked to provide some additional information. If this is your first deposit via Credit/Debit card you will need to upload or emai...
December 1, 2017
Can I deposit when the current balance is negative/minus on MT4 account?
Yes you can. If you make a deposit while your balance is negative you will see that your current balance is no less than the amount you deposited. The Company ensures that losses will never exceed the total available funds across ...
December 1, 2017
Are transfers between Directors' accounts and corporate account possible?
If the funds are deposited through the shareholder’s personal bank account then: If you are the sole shareholder: The deposit can be processed but the withdrawal must be sent back to your personal bank account and not the corporate ac...
December 1, 2017
Can I deposit to MT4 using a joint account? Can that be a problem?
Yes,you can do that with FXTM. In this case, you will need to firstly upload or email FXTM the following: Joint Account Form Account holders’ identification (ID) documents A recent copy of a Bank Statement clearly stating the ...
December 1, 2017
How long does it takes to process my deposit for my MT4 accounts? How about on weekends?
Details on the processing time for each payment method can be found on the Deposits and Withdrawals page of FXTM official website. If FXTM needs to request and verify additional information then the processing time might be longer. ...
December 1, 2017
List and Condition of FXTM's all Deposit and Withdrawal methods
List of available fund deposit and withdrawal methods for FXTM's trading accounts.
December 1, 2017
What is Wallets and PMC Wallets? How much are the fees for using this service?
Wallets are created automatically when you open a MyFXTM account and can be used to make deposits, withdrawals and internal transfers to and from your trading accounts in different currencies, or to invest. FXTM reimburses 100% of any...
December 1, 2017
What are the currency conversion rates for my deposits/withdrawals?
Transactions in USD, EUR, GBP and NGN are processed without conversion. Transactions in currencies listed on the website will be converted as per the FXTM exchange rate table. Transactions in any other currency will be converted as...
December 1, 2017
How does my leverage affect my Investment Account if Strategy Manager’s leverage is higher than mine?
If your current leverage is equal to, or above, your Strategy Manager’s leverage, your account will continue to operate normally. If your leverage is at least 50% of your Strategy manager’s, you can continue operating in Safe Mode - m...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools