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How can I apply for an ecoVirtualcard for my online wallet?
This product is available in 31 EU/EEA states. Log in to your ecoAccount. Select "ecoVirtualcard" from the left menu. Choose the account that the ecoVirtualcard will be linked to. Select the currency of your ecoVirtualcard ...
How to activate my ecoCard (debit card)?
Once you have received your ecoCard, you will need to activate it. To do this you will need to: Log in to your account Click the "ecoCard" link on the left-hand menu Select the "Activate your card" button This will onl...
How to apply for the ecoCard (debit card)?
This product is available in 31 EU/EEA states. Log in to your account Select "ecoCard" from the left-hand menu Click the "Apply now" button Check and confirm your details Please check the details they have for you are ...
How to deposit(top-up) and withdraw funds from ecpPayz online wallet?
Once your ecoAccount is activated, you can top it up. Click on the "Log in to your account" on the portal and using username and password sign into your ecoAccount. Choose "Deposit" section from the left-hand menu. The page will...
What is Neosurf? How can use this money transfer service?
Neosurf is an instant and secure way of depositing money into your ecoAccount. The Neocash voucher can be bought over the counter from supported outlets. ecoAccount customers can also make deposits into their account using the MyNe...
How can I open a multi-currency online wallet? What are the conditions?
ecoPayz offers a solution for people who want to own an online wallet with multiple-currencies. Just open an account online, and follow the instruction there. ecoPayz Official Website Do you already have an account? It is very qu...
How much does it cost to send and receive money through online wallet?
Sending money to other ecoAccount holders is free of charge starting from Gold level. At Silver level the sender pays the fee for the money transfer: 1.50% (min 0.50 EUR). Sending money to ecoPayz merchants is free of charge. Re...
How to deposit into my online wallet? Is my money safe in there?
You can deposit funds on your ecoAccount by using one or more of the following methods*: Credit or debit card Local bank deposit Local Services International bank deposit Alternative currency deposit For deposit metho...
How can I enable 2-Step Verification on ecoPayz account? How does it work?
You can secure your account by setting up a 2-Step Verification for ecoPayz. Google Authenticator generates a short numeric code on your phone which will be asked in addition to your password whenever you access ecoPayz from an unknow...
How can I withdraw my funds from ecoPayz account? How much are the fees?
In order to make a withdrawal from your ecoPayz account, please login to ecoPayz client portal and go to "withdraw" section as below. You only need to provide your bank account details if you intend to withdraw funds from your eco...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools