Trading Conditions FAQs

Are there any fees or surcharges for trading with IFC Markets?

Yes, IFC Markets charges a commission for opening and closing positions on Stock CFDs, which varies by stock exchange.

The lowest fee is 0.1% of the position volume.

For U.S. stocks, the commission is $0.02 per stock.

Detailed information on these commissions can be found in IFCMarkets’ Commission Table.

What is the minimum deposit required at IFC Markets?

The minimum deposit varies by account type.

For NetTradeX Beginner and MetaTrader 4, 5 Micro accounts, there is no minimum deposit.

For Standard accounts on NetTradeX, MetaTrader 4, and MetaTrader 5, the minimum deposit is $1000, €1000, or ¥100,000 depending on the account currency.

What types of real (live) accounts does IFC Markets offer?

IFC Markets offers the following real account types:

• NetTradeX: Beginner-Fixed, Standard-Fixed, Beginner-Floating, Standard-Floating.
• MetaTrader 4: Micro-Fixed, Standard-Fixed.
• MetaTrader 5: Micro-Floating, Standard-Floating.

What are the initial deposit and equity restrictions for each account type?

The initial deposit and current equity limits vary by account type:

• NetTradeX Beginner: $1 – $3,000 initial deposit; $5,000 current equity.
• NetTradeX Standard: $1,000 – Unlimited initial deposit; Unlimited current equity.
• MetaTrader 4|5 Micro: $1 – $3,000 (or currency equivalent); $5,000 current equity.
• MetaTrader 4|5 Standard: $1,000 – Unlimited initial deposit; Unlimited current equity.

What trading volumes are available at IFC Markets?

IFC Markets offers varying trading volumes based on financial instruments and account types.

On the NetTradeX platform, volumes are set in base currency units, while on MetaTrader 4 and 5, volumes are set in lots.

Minimum volumes start at 100 units of base currency for Beginner accounts.

What leverage options does IFC Markets offer?

IFC Markets offers leverage from 1:1 to 1:400 for most account types, with specific conditions for each platform and account type, such as:

1. NetTradeX Demo and Beginner: up to 1:400
2. NetTradeX Standard: up to 1:200
3. MetaTrader 4, 5 Demo and Micro: up to 1:400
4. MetaTrader 4,5 Standard: up to 1:200

Special leverage conditions apply for Stock and Commodity CFDs.

Can I change the currency denomination of my account?

You cannot change the currency denomination of an existing account at IFC Markets.

However, you can open a new account in a different currency and transfer funds between accounts.

Can I change my leverage after opening an account?

Yes, you can adjust your leverage by logging into your profile on the IFC Markets platform where you can modify your account settings.

What currencies can I use to open an account?

You can open accounts in US Dollar, Euro, and Japanese Yen across the NetTradeX, MetaTrader 4, and MetaTrader 5 platforms.

Are there any fees to open an account?

There are no fees to open an account with IFC Markets.

Registration is free and can be done through IFCMarkets’ Profile page where you can also access different trading platforms.

How many accounts can I have with IFC Markets?

You can have one account of each type per platform.

This includes distinctions between Real/Demo, trading platform, account type (Fixed/Floating), and currency.

You can have up to 6 MT4 real accounts, 12 MT5 real accounts, and 16 Nettradex real accounts.

What documents are required to verify my account?

You need to provide a valid passport or driving license and a proof of address (such as a utility bill or bank statement) not older than six months.

These can be submitted as a clear photo or a color scan.

Why do I need to verify my profile?

Profile verification enables you to make deposits via bank card and perform bank wire withdrawals, enhancing the security of your transactions.

What if my documents are not in English?

IFCMarkets generally accepts documents in any language.

However, IFCMarkets reserves the right to request a notarized translation into English if necessary.

What address should I use for my profile information?

Please use your billing address, which can be verified through personal payment documents associated with that address.

What leverage do you recommend for trading?

In the Forex market, a leverage of 1:100 is typically recommended as it offers a good balance for trading without excessive risk.

What types of spreads does IFC Markets offer?

IFC Markets offers both fixed and floating spreads across all instrument groups.

IFCMarkets’ lowest fixed spread starts at 1.8, and the lowest floating spread begins from 0.4.

For Stock CFDs, spreads are aligned with real stock exchange transactions.

What is the short margin (stop-out) level?

A Short Margin situation occurs when your account equity, considering open positions’ profits or losses, reaches just 10% of the margin value.

At a 10% margin level, or stop-out level, positions will begin to close, starting with the least profitable ones to prevent further losses.

Does IFC Markets provide trading signals?

No, IFC Markets does not provide trading signals directly.

However, clients with MT4 or MT5 accounts can access trading signals through Metaquotes’ service integration within these platforms.

Does IFC Markets offer a free demo account?

Yes, IFC Markets provides free demo accounts for the NetTradeX, MetaTrader 4, and MetaTrader 5 platforms.

These demo accounts do not expire and offer a risk-free way to practice trading.

What trading instruments are available at IFC Markets?

At IFC Markets, you can trade a variety of instruments including Currency pairs, Precious metals, Commodity CFDs, Index CFDs, Stock CFDs, unique gold instruments, and Personal Composite Instruments (PCIs).

For more detailed information, please visit IFCMarkets’ trading instruments specification page.

Can residents of the USA trade with IFC Markets?

Unfortunately, IFCMarkets is currently unable to open accounts for residents of the USA.

I’m new to Forex trading. Does IFCMarkets offer educational resources?

Yes, IFCMarkets provides a comprehensive range of educational materials suitable for beginners.

IFCMarkets’ educational resources cover the basics of Forex and CFD trading, technical analysis, and much more.

IFCMarkets also offers several educational books.

For more details, please visit the trading books section on the website.

Does IFCMarkets provide technical analysis?

Yes, IFC Markets offers technical analysis, which you can find in the technical analysis section of the website.

Additionally, you can perform your own technical analysis using popular indicators and graphical tools on IFCMarkets’ trading platforms available for PCs and mobile devices across multiple operating systems.

Does IFC Markets provide an Economic Calendar?

Yes, IFCMarkets offers a free Economic Calendar that helps you stay informed about upcoming economic data releases and events worldwide.

You can access it in the Economic Calendar section of IFCMarkets’website.

What is the minimum deposit required at IFC Markets?

IFC Markets does not have a fixed minimum deposit requirement; it varies depending on the payment method you choose.

Go to IFC Markets Official Website

Trading platforms FAQs

Are there any fees associated with using IFCMarkets’ platforms?

No, there are no fees for using IFCMarkets’ trading platforms.

How do I log into the NetTradeX platform after opening an account?

To access your trading account for the first time or from a different computer:

1. Open NetTradeX.
2. Go to the “File” menu and select “Create existent login”.
3. In the “Adding existent login” dialog, enter your login name (rXXXXX for real accounts or demoXXXXXX for demo accounts) and follow the prompts to specify your account type and enter your password. Remember to save your password if desired.
4. Your account will appear under “Logins” in the Navigator window. To connect, double-click your login or right-click and select “Connect”.

How can I add additional instruments to the Market Watch window in NetTradeX?

If the instrument you need is not visible in the Market Watch window:

1. Right-click in the Market Watch window or go to the “Trade” menu.
2. Select “Instruments”, then in the new window, choose the desired group under “All Instruments”.
3. Drag the selected instruments to the “In Use” list using the arrow or your mouse.
4. For a detailed guide, refer to the “List of financial instruments” section in the User’s Guide.

How do I open a new chart window in NetTradeX?

To open a new chart:

1. Choose “Trade” from the main menu and select “New chart”, or
2. Right-click on a trading instrument in the “Market Watch” window, select “Chart”, and choose a timeframe.
3. For more details, see the “Opening new charts” section in the User’s Guide.

Where can I find the minimum order distance for an instrument in NetTradeX?

To find the minimum order distance:

1. Open the “Trade” menu and select “Instruments in Use”.
2. Click on the desired instrument to view its details.
3. The “Min. Order Distance” will be displayed in the “Instrument Info” section, showing the distance in pips according to the terminal settings.

How can I reduce the volume of an open position in NetTradeX?

To reduce the volume of an open position, open an opposite position (not locked) with a smaller volume.

For instance, if you have a Buy position of 10,000 on EURUSD, you can open an unlocked Sell position of 8,000 on EURUSD to reduce it.

What should I do if my NetTradeX platform does not connect to the server?

First, check your internet connection. If the problem persists:

• Ensure you have a TCP connection with one of IFCMarkets’ server addresses.
• Check the server addresses in the Network tab under Terminal settings in NetTradeX.
• If all servers are active but you still can’t connect, try deactivating some servers or contact your ISP for further assistance.

What mobile operating systems are supported by your trading platforms?

IFCMarkets’ trading platforms are compatible with iOS and Android.

Additionally, NetTradeX supports Windows Phone and Windows Mobile.

Where can I find my account balance and trading history in MetaTrader 4 and MetaTrader 5?

Your account balance is displayed in the “Trade” tab of the “Terminal” window.

Your trading history can be accessed by clicking the “Account History” tab in MetaTrader 4 or “History” in MetaTrader 5.

Right-click in this tab to customize timeframes or export trading reports.

What are the differences between NetTradeX, MetaTrader 4, and MetaTrader 5, and which should I choose?

NetTradeX, MetaTrader 4, and MetaTrader 5 each offer unique features.

Choose the platform that best fits your trading style and requirements based on their individual characteristics.

Can I use Expert Advisors or automated trading robots with IFC Markets?

Yes, automated trading is supported on all IFCMarkets’ platforms:

• NetTradeX users can automate trading with the NTL+ language.
• MetaTrader 4 users can utilize MQL4 for trading automation and technical analysis.
• MetaTrader 5 supports MQL5 for advanced automated strategies and analysis.

You can find detailed information about IFCMarkets’ program trading options on the website’s Program Trading section.

What is a Trailing Stop, and does it function when I am offline?

A Trailing Stop automatically adjusts the Stop Loss order according to the rules you set.

If your position’s profit exceeds a predetermined distance, the Stop Loss order shifts to a level where the difference between the market price and order price equals this distance.

If there wasn’t an initial Stop Loss, it will set one at the position’s opening price once the profit equals the set distance.

On the NetTradeX platform, the Trailing Stop operates in server mode, meaning it continues to work even if your client terminal is offline.

I forgot my NetTradeX account password. What should I do?

If you’ve forgotten your demo account password, you can contact IFCMarkets via Live Chat, Email, or Skype to request a reset.

Alternatively, you can open a new demo account.

For a real account, please use the password reset form available on IFCMarkets’ platform.

How do I enable the news feed on the NetTradeX terminal for PC?

To enable the news feed, navigate to “Settings” in the upper menu, select “Terminal,” then in the “Terminal settings” window, go to the “News” tab and check “Enable news.”

Are there any limitations on available trading instruments depending on the trading platform?

While currency pairs, precious metals, continuous Index and Commodity CFDs, and stock CFDs from various global markets are available on all platforms, CFDs on Commodity Futures are specifically available on MetaTrader 4 and 5.

The NetTradeX platform uniquely offers the creation and use of Personal Composite Instruments (PCIs).

How do I place a pending order in NetTradeX?

To place a pending order:

1. Select “Trade” from the main menu and click on “Set order”.
2. Right-click on the financial instrument in the “Market Watch” or “Chart” window and select “Set order” from the context menu.
3. You can also right-click on the line of the financial instrument in the “Open positions”, “Sum open positions”, or “Orders” windows and choose “Set order” from there.

How do I modify or delete a pending order in NetTradeX?

To modify an order, right-click on it in the “Orders” window and select “Edit”.

To delete it, right-click on the order and choose “Delete”.

In both cases, follow the prompts in the dialog window that appears to complete your modifications or to confirm deletion.

How do I place a market order using NetTradeX?

To place a market order:

1. Double-click on the currency pair in the “Market Watch” window or right-click and select “Make deal”.
2. You can also access the “Make Deal” dialog by choosing “Trade” from the main menu.
3. Alternatively, right-click on the financial instrument in the “Open positions,” “Sum open positions,” or “Orders” windows and choose “Make deal”.

How do I place a pending order on MetaTrader 4, 5?

To set a pending order:

1. Select “Tools” from the main menu and click on “New order”.
2. Click the “New order” button on the toolbar.
3. Right-click on a financial instrument in the “Market Watch” or “Chart” window and select “New order”.

How do I modify or delete a pending order in MetaTrader 4, 5?

To modify or delete a pending order, right-click on the order in the “Trade” window and select “Modify or Delete order” from the context menu.

How do I add additional instruments to the “Market Watch” window in MetaTrader 4, 5?

If an instrument is missing from the “Market Watch” window, right-click within the window, select “Symbols”, find the instrument in the list, click it, and press “Show”.

How do I open a new chart window in MetaTrader 4, 5?

To open a new chart:

1. Click on “File” in the main menu and select “New Chart.”
2. Use the “Create a New Chart” button on the toolbar.
3. Right-click on a financial instrument in the “Market Watch” window and choose “Chart Window”.

How can I reduce the volume of my open position in MetaTrader 4, 5?

To reduce the volume of an open position:

1. Right-click on the position in the “Trade” window.
2. Select “Close Order”, adjust the volume you wish to close, and click the “Close” button.
3. For MT5, choose “Modify or Delete”, set the type to “Instant Execution”, adjust the volume, and confirm by clicking “Close”.

What server name should I use in the mobile terminals MetaTrader 4, 5 for iOS and Android?

Server name depends on the account type you have:

• Real accounts: IFCMarkets-Real
• Demo accounts: IFCMarkets-Demo

Go to IFC Markets Official Website

Money Transfer FAQs

How can I make a deposit into my trading account?

IFC Markets supports a variety of deposit methods.

You can explore all available options here.

How can I withdraw funds from my trading account?

You can find detailed withdrawal methods here.

Please note that the withdrawal method must match the deposit method.

What are the fees for depositing or withdrawing funds?

You are only responsible for any fees charged by the payment system.

IFC Markets does not impose additional fees.

In fact, IFCMarkets compensates for the fees of some payment systems.

What is the fastest way to deposit or withdraw funds?

The quickest methods for both depositing and withdrawing funds are via online payment systems, which typically take just a few minutes.

Where can I find the WebMoney protection code?

To find the WebMoney protection code for a completed withdrawal request, log in to your Profile, go to the Accounts tab, select History, and look in the Comments column of the Withdrawals section.

How long does it take to process international wire transfers?

International wire transfers generally take 2 to 3 business days, depending on the banks involved.

Transfers involving smaller banks that use intermediary banks may take longer.

Can I withdraw funds to my credit or debit card?

Yes, you can withdraw funds to the same credit or debit card used to make the deposit.

If there is a technical issue, the withdrawal will be made to your bank account instead.

What documents are required for a credit or debit card deposit?

For card deposits, your profile must be authorized or pending authorization.

If authorization is denied, you must reauthorize before making further card deposits.

For security, you may need to provide scans of your card with only the first 6 and last 4 digits visible on the front, and the CVV covered on the back.

You’ll also need a scan of an ID and a recent proof of address for profile authorization.

What if my card’s currency differs from my trading account currency?

There’s no issue; currency conversion will occur at your bank’s exchange rates.

Can I deposit and withdraw funds at any time?

You can submit deposit and withdrawal requests 24/7, but transactions are processed during the Back Office’s working hours, Monday to Friday, from 08:00 AM to 08:00 PM CET.

How long does the withdrawal process take?

Withdrawal requests are typically processed within minutes during Back Office hours.

However, processing can take up to 2 business days in some cases.

Can I have multiple trading accounts and transfer funds between them?

Yes, you can maintain multiple trading accounts and transfer funds between them via internal transfers.

How often can I withdraw funds from my trading account?

You can withdraw funds as often as you like; there are no restrictions on frequency.

What should I do if I haven’t received my withdrawal?

If you haven’t received your funds after making a withdrawal request, please contact IFCMarkets’ Customer Support department.

What is the minimum withdrawal amount?

There is no minimum withdrawal amount at IFC Markets, but the minimum you can withdraw may be limited by the payment system you choose.

Does IFC Markets accept third-party deposits?

No, IFC Markets does not accept deposits from third parties.

All transactions must be conducted through accounts registered in the trader’s name.

Why was my Credit/Debit Card deposit declined?

Your credit or debit card deposit could be declined for several reasons:

• You may have exceeded your card’s daily transaction limit or available credit.
• Incorrect card details such as the card number, expiration date, or CVV code might have been entered. Please double-check these details.
• Your card may have expired or is not currently valid.
• Your bank may not have authorized your card for online transactions or there may be other restrictions preventing the transaction.

IFCMarkets recommends contacting your issuing bank to confirm that your card is set up for online transactions and to inquire about any holds or restrictions.

Go to IFC Markets Official Website

General Questions

What type of broker is IFC Markets?

IFC Markets is an STP (Straight-Through Processing) broker, which means that IFCMarkets automatically passes client orders directly to their liquidity providers without any dealer intervention.

This ensures fast and reliable order execution.

You can learn more about IFCMarkets’ order execution model on the Model of Order Execution page.

What are the working hours of your Back Office?

IFCMarkets’ Back Office is operational from Monday to Friday, 07:00 to 19:00 CET, and during the weekend from 06:00 to 14:30 CET.

How can I reset a lost or forgotten password for my trading account?

To reset your trading account password, please use the password reset form.

This process is secure and will guide you through the steps to regain access to your account.

How do I start trading?

1. Download and Install the Trading Platform: Download the trading platform suitable for your device using the links provided on IFCMarkets’ website.
2. Register a Profile: Complete the registration form with your personal information and confirm your email to proceed.
3. Authorize Your Profile: To deposit via bank card or withdraw funds to a bank account, authorize your profile by uploading a scan of your identity document under the “Profile” tab.
4. Open a Trading Account: Go to the “Accounts” tab in your profile, select “Open a new account,” and complete the form specifying account details like type (real/demo), platform (NetTradeX/MetaTrader 4/MetaTrader 5), account type, leverage, and currency.
5. Add the Account to the Trading Platform: Depending on your platform, follow the steps to add your new account and connect it to the server.
6. Deposit Funds: Navigate to “Accounts” > “My accounts,” select “Deposit” for the relevant account, choose a deposit method, and follow the instructions to fund your account.
7. Start Trading: Once your account is funded, you’re ready to start trading.

How can I calculate my profits or losses on a position?

For Buy Positions: Profit/Loss = Position Volume × (Close Price – Open Price)

For Sell Positions: Profit/Loss = Position Volume × (Open Price – Close Price)

Use the “Profit/Loss Calculator” on the IFC Markets website for detailed calculations.

What is a Margin Level?

Margin Level is the ratio of your account’s equity to the margin, expressed as a percentage.

It is calculated using the formula:

Margin Level (%) = (Margin / Equity) × 100%

How long can I hold my positions?

You can hold your positions indefinitely for most instruments.

The only exception is Islamic accounts, where positions cannot be held longer than 14 days.

Does IFC Markets have a dealing desk?

No, IFC Markets does not have a dealing desk.

All orders are automatically processed directly to liquidity providers using the DMA/STP model.

Does IFC Markets allow scalping?

Yes, scalping is permitted at IFC Markets.

What happens if I leave my positions open overnight?

When positions are left open overnight, your account is either credited or charged a swap fee based on the interest rates of the currencies involved.

This fee varies by instrument and can be checked on the Instrument Specifications page on IFCMarkets’ website.

Is IFC Markets regulated?

Yes, IFC Markets is regulated by the British Virgin Islands Financial Services Commission (BVI FSC).

What should I do if my account equity becomes negative?

If your account equity goes negative, you are required to settle the negative balance.

You may also contact Customer Support to request an account equity adjustment to zero, which will be considered promptly.

Why was my Stop Loss order executed even though the price didn’t appear to reach that level on the chart?

For Sell positions, Stop Loss orders are executed at the Ask price, which includes the spread.

Even if the Bid price visible on the chart hasn’t reached the Stop Loss level, the Ask price may have, triggering the order.

Are my funds insured with IFCMarkets?

Yes, traders’ funds are insured under a Professional Indemnity Insurance policy with Hamilton Group’s Syndicate 4000 at Lloyd’s.

Additionally, traders’ funds are kept in segregated accounts, separate from the company’s operational funds.