MT4 trading servers and client profiles successfully restarted
What happened to LiteFinance? Why I can’t access LiteFinance official website?
LiteFinance’s server hardware provider has faced a global technical failure, which put LiteFinance’s services out of service.
The MT4 trading servers have been restarted successfully. LiteFinance’s clients can access their trading accounts via MetaTrader 4 using new login data sent to their registered emails.
LiteFinance’s client space at my.litefinance.com has partly restarted operating, but short-term shutdowns might still occur during the next 24 hours.
LiteFinance’s team continues working to recover all the services.
Also, LiteFinance emphasizes that none of your personal information has leaked out to third parties.
The servers were damaged physically, and some data have therefore been deleted physically.
Unfortunately, the failure was impossible to predict as it occurred due to the server hardware provider’s technical issues.
This technical failure has not affected your money; it is safe. Trading histories and current trades have been restored.
All current trades will be closed at SL and TP levels that you have set. If you’ve faced slippages, please get in touch with the service of trading operations at [email protected] to remove them.
If you planned to close your trades at the moment when the trading server was out of service, please send a request to [email protected]
All the requests will be processed on a first-come, first-served basis and resolved in favor of LiteFinance’s clients.