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November 29, 2017
How can I transfer funds from a trading account to another? I made a deposit to wrong account number.
Internal transfers can be made from one of your current accounts to another, this can be done via the client portal. Click on 'My Account' then 'Internal Transfers'. Choose the respective accounts and the amounts, then Submit. ...
November 29, 2017
Is FXGiants safe to deposit and trade with? How do they take care of clients' funds?
FXGiants maintains isolated client accounts to ensure that client funds are fully segregated from FXGiants' own funds at all times. All client funds deposited at FXGiants are completely separated following their strict policies and p...
November 28, 2017
Why can’t I withdraw funds(refund) to my Credit Card after 18 months?
Fortrade can refund deposits made via Credit Card however these are limited to the amount that was originally deposited and to a time limit of 18 months. In both cases you must fill in the specified form for a bank account in your na...
November 28, 2017
What is the procedure for returning money if my deposit method does not accept refunds or withdrawals?
Fortrade has a strict policy that funds can only be returned in this case to a bank account in your name. To enable for them to make such a payment, they need a bank statement from your account dated in the past three months, this sta...
November 28, 2017
How can I withdraw the amount that exceed the sum of the original deposit?
Withdrawals to credit and debit cards can be only for the amount deposited. Below are 2 alternative methods for withdrawing additional funds that exceed the sum of the original credit/debit card. Wire transfer: Complete this form and ...
November 28, 2017
How long it takes for an international bank wire transfer?
Funds sent by wire transfer will usually be credited to your account within seven (7) business days. For a more specific timeline, please contact your bank. To ensure best handling of your wire transfer, please send a copy of the auth...
November 28, 2017
My card payment/transfer failed and lost my money. What should I do now?
Below you can find a list with the most common reasons for a failed deposit. Double check that the credit card information you have entered is correct. You may have written a wrong number which will prevent our system from recognizing...
November 28, 2017
I’ve made a direct deposit via Credit Card t MT4. What should I do next?
If you have made a direct deposit payment to Fortrade via credit card, please be sure to email them a copy of your credit card to the support team or to your account representative in order to fund and activate your Real Trading Account....
November 28, 2017
I’ve made a direct deposit via Skrill. What should I do next?
If you have made a direct deposit payment to Fortrade via Skrill, please be sure to email them a copy of your deposit receipt to support team in order to fund and activate your Real Trading Account. Fortrade also accepts a range of op...
November 24, 2017
How to open ForexMart MT4 account, make deposits and trade FX?
How to open account and deposit and withdraw funds from ForexMart MT4 trading accounts?
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