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February 3, 2016

Why US citizens are not accepted by XM?

This is because of the Dodd-Frank Act passed by US congress in 2010. This regulation also applies to all the other foreign brokerage firms, that CFTC does not allow them to let US residents to open accounts. It is the same conditio...

XM

February 2, 2016

How to inter-account transfer to someone else's XM account?

You can not internally transfer funds to third person's XM accounts. You can only inter-account transfer to your account which registered with the same email address. XM prohibits strictly when it comes to transferring funds to thi...

XM

February 2, 2016

Can I deposit using my family's card into my XM account?

No, XM prohibits deposit from third parties. The third parties also include legal partner, family, corporate owned and etc. If the name of the bank account and the trading account are different, you are not able to deposit or withd...

XM

January 20, 2016

How can I update my personal information registered with XM?

To update your personal information, you simply need to send necessarily documents with details to support team. You my specify the changes and the document should include the proof of the changes. Please make sure you send the req...

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