Search Form
Type keywords to find answers.
Recent FAQs
Page Menu
Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools
November 30, 2017
What is the difference between Forextime Ltd and FT Global Ltd?
Forextime Ltd and FT Global Ltd are two entities under the FXTM brand. Both are licenced and regulated in multiple jurisdictions around the world and offer corresponding products and services. The FXTM brand was launched in 2011. F...
November 30, 2017
When & Where can I contact to FXTM for inquiries?
You can contact FXTM's Customer Support Department for any questions you may have regarding any part of your experience. From registration, to downloading your platform, to accessing MyFXTM. Monday to Friday: 24 hours Saturday: 1...
November 30, 2017
Where can I find the status of my deposit/withdrawal/internal transfer?
You can find full details on your transactions in MyFXTM by following the steps below. Go to ‘My Transfers’. Find the relevant transaction. Click on the transaction ID number. FXTM offers a variety of payment methods includ...
November 30, 2017
Why can’t I log in to my MT4 trading account?
If you are having trouble logging into your trading account, even though you typed all login credentials correctly, then you are recommended to try changing the password. Go to the ‘Accounts Overview’ section from within MyFXTM. ...
November 30, 2017
What documents are required by FXTM to open an account?
How to complete the identity verification process for my MT4 accounts?
November 30, 2017
How to register and open a Forex account with FXTM?
How to signup and open an account with FXTM? What are the service conditions?
November 30, 2017
I get "This number/email was registered in the past" error when I try to register. Why is that?
If you receive this message then it means that your number or email was already used to register with FXTM. If you’ve forgotten your password, you can follow the steps to creating a new password here. You should note that you are o...
June 27, 2017
How can I set "Gold" as my Collateral(margin) for your FX trading with FXTM?
FXTM clients have the option to buy, sell and use real gold as trading collateral on the financial markets. Thousands of traders invest in this precious metal because it’s one of the market’s most historically-stable financial instru...
June 27, 2017
What are FXTM Trading Signals? How can I use the service?
FXTM Trading Signals are designed around a trading instrument’s most influential factor – PRICE - making them a powerful asset to your trading strategy. It can be a a Powerful Tool for Your Trading Strategy. *It is not a "Copy Trad...
June 27, 2017
How does FXTM's copy trading service work? How can I start copying to my live accounts?
FXTM's copy trading service is provided through MetaQuotes's "MQL5 Community". *MetaQuotes is the developer of MT4 and MT5 trading platforms. Unlike other similar services, Copy Trading serves as one of the simplest yet most powerful...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools