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March 6, 2017
I cannot login/access to XM MT4 WebTrader. Where is the updated link for the MT4 Web Platform?
Since the service update on XM, newly offering MetaTrader5 Trading Platform, the XM Web-Trader is available only for MT5 traders. In case you have chosen to trade through MetaTrader4 platform, you cannot access to the Web-based Tradin...
March 6, 2017
Can I use XM MetaTrader5(MT5) for all account types? What is the conditions?
XM offers both MetaTrader4 and MetaTrader5 Trading Platforms since March, 2017. Both Platforms are available for all account types including Micro, Standard and XM Zero Accounts. Most of the Trading Conditions between "XM MT4" and ...
December 9, 2016
Why time lag happens to trailing stop orders on MT5 trading platform?
A Trailing Stop order on MT5 trading platform cannot occur more than 1 time every 10 seconds. It is the platform restriction, and you can not change this setting for your trading account. You may also note that "Trailing Stop" orde...
November 29, 2016
Which XM's server name should I choose on MT4 and MT5 platforms?
When you open a trading account, XM provides you with the full login credentials including: Login ID Investor Password Server Name The main password to login to your trading account should have been already set by you. ...
September 29, 2016
When Forex (Foreign Exchange) market opens and closes? What about the weekends?
Unlike the other financial markets, Forex market is opened 24/5 on every weekday. The Forex market opens with the Sydney exchange market opening on Monday and that is also when traders from all over the world can start trading. Excha...
August 3, 2016
What's the requirement to open MT4/MT5 account with XM?
There are two types of documents that XM requires to its traders for verifying your accounts. Without one of these documents, you cannot withdraw profits nor start trading with XM. *You are strongly recommended to verify your per...
July 19, 2016
What is "Spread" on XM MT4/MT5 trading platforms?
A Spread is the name given to the difference between the Bid and Ask price. i.e. the prices at which you as a client can Sell and Buy, respectively. XM has several liquidity providers where they are sending the orders from traders to,...
July 19, 2016
What base currency is available for XM MT4/MT5 Forex trading account?
XM currently accepts the following as base currencies: USD, EUR, GBP, CHF, AUD, HUF, PLN and JPY. You may decide your base currency as you wish depending on your fund situation. In case you don't find the currency of your country ...
July 12, 2016
How many EAs (Expert Advisers) can I run on MT4 at the same time?
There is no limitation on the number of the Expert Advisers that you can have in the MT4. Nevertheless, please note that overloading the MT4 is not recommended as it may affect its performance and speed. MT4 itself is a RAM consumi...
July 12, 2016
Can I logout & close MT4/MT5 when I have open positions in my account?
Even if you have logged out of your MT4 or MT5 account, your open positions will remain active. All positions will remain open until a stop loss, take profit or stop out level is achieved. If you have a limit order, it will be exec...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools