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July 11, 2016
Can I login to MT4/MT5 from different PC at the same time?
Of course you can. All you need is your login information, the right connection settings and no firewall or blocked ISP. As MetaTrader4's terminal settings, you can login to the same MT4 account at the same time from different loca...
July 11, 2016
Forgot MT4/MT5 Password. What should I do to reset/change it?
If you have forgotten the password to login to your MT4/MT5 trading account, click on the "Forgot Password?" at the login stage, located below the login fields. The trading server will send an email to your registered email address wi...
June 30, 2016
What documents are needed to open MT4 & MT5 Forex trading account with XM?
For personal live account XM requires one document of identity plus a proof of address. 1. Document of identity which is still valid It is necessary to provide both sided copy of the document. All details have to be clear and fully re...
June 28, 2016
How to change MT4/MT5 password on the trading platform (terminal) directly?
To change your MT4 password, please log into your MT4 Platform, click on “Tools”, then “Options”, Click on “Change” next to the password Tab. Please enter your current password and enter a new one, then click OK. You can also reque...
June 28, 2016
What's different between "Balance" and "Equity" on MT4 and MT5 platforms?
The balance illustrates your closed positions Profit/Loss while the Equity is the real time calculation of Profit/Loss i.e. it takes into account both open and closed positions. So the balance you are looking at is not the actual real...
June 28, 2016
When can I trade Forex currency pairs on MT4 and MT5?
If you are using XM MT4, the trading hours are 24 hours per day, starting from Sunday 22:05 GMT and closing on Friday 21:50 GMT. Server time is GMT + 2 (GMT + 3 applies during daylight saving/summer time). The trading hours can be ...
June 28, 2016
Prices on Market Watch and Chart are different on MT4. Why is that?
MetaTrader4 charts show the Bid price by default. A Buy position is opened with the Ask price and closed with the Bid price. So you may need to add the spread on the Bid price to find the Ask price. Therefore the difference in pric...
June 27, 2016
How to fix 'Invalid account/no connection' error on MT4 and MT5 trading platforms?
If you are receiving this message when you try to log in your demo account, please firstly check when it was the last time the account was opened, as Demo accounts have a 90 day expiry period. You can open Demo accounts at anytime and...
June 27, 2016
Can I run EAs (trading programs) on XM MT4 and MT5?
Yes, XM MT4 and MT5 trading platform supports such functionalities. But, you should be aware though that trading operations using additional functions on your client terminal such as Trailing Stop or Expert Advisor are executed comple...
June 23, 2016
What's required to open Forex MT4 & MT5 accounts with XM?
Opening and start trading Forex isn't a a hardest thing to do for anyone. To open a Live Account with XM, you just need to meet following requirements. You have internet connection You are older than 18 years old You are ab...
FAQs Categories
- AlphaTrader
- Bonus & Promotions
- Broker Model
- cTrader
- Currenex
- Deposits & Withdrawals
- Deriv DTrader
- General Questions
- Insurance/Compensation
- Liquidity Provider
- MetaTrader4
- MetaTrader5
- Mobile App
- NetTradeX
- Regulatory Authority
- Server Connection
- Server Time
- Support
- Trading Accounts/Conditions
- Trading Hours
- Trading Instruments
- Trading Tools